Management
- People management, Salary reviews, Objectives definitions
- Development plans and evolution matching business needs
- Focus on Soft Skills development
- Multi-cultural environment and management
Strategy, Steering, Projects and Customer relationship management
- Strategic and team alignment; Focus on business objectives
- Relationship transformation, Management of External partners
- Industrialization of the production processes, KPI Creation, Production optimization
- Crisis and Escalation Management; Capacity planning
- Methodologies: ITIL processes (Change, Incident, Problem), DevOps, Agile (Scrum)
Technical
- Infrastructure: Active Directory, DNS, DHCP, Exchange, Hyper-Converged
- Network: WAN & MPLS, Dark fiber, SAN, Multi-site, WAN Optimization
- Cloud: AWS, Azure, Google Cloud and VMware Cloud on AWS
- Virtualization & Containers: VMware vSphere, Docker, Kubernetes, PKS
- Others: NFS, Bash scripting, Python, Nginx, Apache, MariaDB
- Languages: French (mother tongue), English (fluent)
Keywords: Management, KPI, Relationship, Leadership, Customer focus, Business outcome focus, Crisis management
- Management of a team of 25 consultants and Senior consultants: people management, development plans, objectives definition, recruitment
- Documentation: Targets, Performance Improvement Plan
- Customer management: focus on business outcomes and organizational expectations, steering committees
- Develop relationship with customer key stakeholders for Cloud, Infrastructure, Network & Mobility projects
- KPI Definition and Creation of reporting tools to drive activity (Excel, PowerBI, etc.), Financial management
- Partner management: relationship creation, business development, candidate pipeline increase, creation of services covering
Keywords: Management, People Development, Optimization
- Management of a team of 9 consultants: people management, development plans with various profiles: Network, Infrastructure, Cloud and Mobility
- Revenue management, Forecast, Quarter closing, Partner management: candidate pipeline increase
Keywords: Leadership, Mentoring, Conflict Management, Customer Centric, Solutions, Automation, Cloud, Network, Security
- Creation of strategies for Cloud projects, aligned with business outcomes
- Development of relations with top customer managers and executives, recommendations on KPI to attest the value created by the IT Department
- Conflict and escalation management with and within customer organization
- Increase the impact on the TAM team via Mentoring, sharing, …
- Partnering with customer to have them take out the best of their VMware investments: vSphere Optimization, Cloud Infrastructure deployments
- Sharing and customizing Best Practices with their environment: LAN security, Micro-Segmentation, Cloud Automation, Development of customer technical skills
Keywords:ITIL, RFP, Service Catalog, Delivery Management, Capacity planning, End to end Architecture
- Design of new Storage and Virtualization infrastructure for AREVA Group
- Contribute to new requests for proposal for contracts renewal
- Definition of new applicable standards for infrastructures, internal processes to set up the « managed services », technical specifications
Keywords: Multicultural environment, Production Optimization, Service Catalog
Optimization project using virtualization with 3 mains goals:
- Assistance to the relocation project and simultaneous creation of the group private cloud spanning 3 datacenters in France, in Germany and in the USA
- Definition of a new service catalog, partnering with AREVA’s outsourcer
- Definition of new processes (technical and management) to shorten provisioning requests
Keywords: ITIL, Expertise, Storage, Virtualization, Redundancy
In a ITIL based service desk, manage and provide support and expertise for Storage and VMware based solutions:
- Management of an infrastructure composed with 23 Storage Arrays, more than 800 virtual machines, 23 Clusters (130 vSphere hosts); incident & problem management, Automation & industrialization; Reporting
- Design of new architectures, Sizing, Fault-Tolerance (RTO/RPO), Multi-site
Keywords: Project management, Relationship building, Infrastructure, Documentation
- Responsible for coordinating the required actions launched by "infrastrutures" teams & "Project and development" teams of DCNS Group, to deploy "Windchill", a PLM used to design new ships
- Writing of the "Infrastructure" documents related to the project, respecting the quality standard of the client
Keywords: Production Management, Automation, Administration, Linux, UNIX, Security
- Management & day to day operations of UNIX platforms: Linux, Digital UNIX and Solaris
- Automation of operations: Installation, Management, Incident & batches management
Earned business oriented certifications: Certified for ITILv3 Foundation, for IT Management; Prince 2 Foundation, for Project Management
Earned technical certifications: VCP6-CMA & VCP-Cloud, for Cloud & Automation technologies; VCP-NV, for Network Virtualization; VCP-DCV, for Virtual Datacenter Design & Management
2015: VMware Certified Professional – Cloud – VCP6-CMA earned
2015: VMware Certified Professional – Network Virtualization – VCP-NV earned
2013: VMware vSphere 5 Datacenter Design
2013: VMware vSphere 5 Install, Configure, Manage – VCP5-DCV certification earned
2013: VMware vCloud Director – VCP-Cloud Certification earned
2011: Prince 2 Foundation – Certification earned
2011: ITIL v3 Foundation – Certification earned
2011: VMware vSphere 4 Troubleshooting
2010: VMware vSphere 4 - Install, Configure & Manage
2004: Master 1 & 2 in Computer (5 years) - Network and Systems
1999: High school Diploma (with Honours)